CROWNE PLAZA PHOENIX - CHANDLER GOLF RESORT BY IHG, Chandler – Your ideal downtown stay

I stayed at this hotel that had big and comfortable rooms but was a bit outdated and dirty. The location was superb for those who want to be near downtown, but it could get loud at night. The service was polite and responsive, even if a bit unconventional at times. The dining options were good but pricey, offering a variety of choices. Overall, the stay had its highs and lows, making it a decent accommodation choice.

The deluxe queen room I stayed in was disappointing as the carpets had just been steamed and were still wet, with furniture piled on the bed. The room wasn't very clean, with dirty windows and clothes left on the floor in the closet. There was also a noticeable smell of pot coming from the neighboring rooms. On the positive side, the service was friendly, but the limited hours of the Cabana made it less family-friendly. The location was convenient, with many nearby restaurants and easy access to other cities. The dining experience was good, but a bit overpriced. The facilities were adequate, but some areas need improvement.

The hotel offers spacious and convenient rooms with a huge king size bed, couch, and balcony, though cleanliness could be improved. The service is courteous and professional, but falls short of meeting cleanliness expectations. The location, while in need of updating, is nice and close to restaurants and shops. The dining experience is good, but on the pricier side. Overall, a comfortable stay with some minor drawbacks.